topic Re: Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter." in Aerohive Migrated Content

Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

pavel_kulovany — Wed, 05 Jun 2019 14:25:35 GMT

Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter." It works well in other VHM with same connection and similar Network policy.

But if I choose some widget like "Active Clients by Client OS" it works, that is strange. I attached the printscreen.

Any ideas how to solve this?

Thanks

Re: Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

pavel_kulovany — Wed, 05 Jun 2019 14:31:01 GMT

I just try command: show application reporting configuration

Application reporting:automated

Application reporting collection-interval:3600

Application reporting report-interval:3600

Application reporting url:-

Application reporting time window:-

Application reporting admin:-

Application reporting password:-

Application reporting auth type:-

Application reporting proxy:-

Application reporting proxy admin:-

Application reporting proxy password:-

Application enabled:

And it is same as in other AP in other VHM that worked.

Re: Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

pavel_kulovany — Wed, 05 Jun 2019 15:23:17 GMT

Hi, I probably find the problem. AP can't reach NTP server and have default time from year 1970...

Re: Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

dennisph — Thu, 06 Jun 2019 08:23:12 GMT

Pavel, I would think all that data would be stored on the VHM hard drive not the AP. I don't know if NTP would be the problem.

Re: Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

w1f1n00b — Tue, 19 Nov 2019 01:03:19 GMT

I'm having the same issue. Were you able to find the source problem?

Re: Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

pavel_kulovany — Tue, 19 Nov 2019 03:05:01 GMT

Hi, we have wrong NTP server address. AP was still in 1970 year and collect the data, but misinterpreted them in wrong time. I found out that when I was connected to AP and check out configuration and settings.