topic Re: AP Stake Record Found in Aerohive Migrated Content

AP Stake Record Found

Weskidoo — Thu, 06 Aug 2020 20:28:17 GMT

I recently Purchased 2 Aerohive AP’s One AP650 With the serial number (06501903150062) and another AP230 with the serial number ( 02301705160494) Both are giving me the error “A stake record of the device was found in the redirector.” when I try and add them to my Extreme Cloud. If someone could clear the Stake record for both AP’s I would be forever Grateful.

Re: AP Stake Record Found

SamPirok — Fri, 07 Aug 2020 21:16:12 GMT

Hi Weskidoo, those APs should be free now per our email conversation. Please let me know if you have any further issues adding those devices to your inventory.

Re: AP Stake Record Found

BobG — Thu, 20 Aug 2020 21:45:50 GMT

Hi Sam,

We have the same issue. A stake record of the device was found in the redirector.

We have 5 access points and only 3 would add to Extreme Cloud IQ.

The 2 access points getting the stake record error are serials:

03052005261113 A stake record of the device was found in the redirector.
03052005261131 A stake record of the device was found in the redirector.

Would you please free them up so I may add them?

Re: AP Stake Record Found

SamPirok — Thu, 20 Aug 2020 21:59:44 GMT

Hi BobG, thank you for reaching out, I’ve emailed you directly with a quick question so I can free those devices up for you.

Re: AP Stake Record Found

torben-l — Sat, 12 Sep 2020 17:48:17 GMT

I am trying to add an AP to Hivemanager, but get this error: 01301505070623 stake record of the device was found in the redirector. Can you help me, too?

Re: AP Stake Record Found

SamPirok — Mon, 14 Sep 2020 22:46:20 GMT

Hi Torben, thanks for letting me know, that device should be free to add to your device inventory now. Please let me know if you have any further issues adding that AP.