topic how to remover the device AP on extreme cloud iq (not Entitlement Key) in Aerohive Migrated Content

how to remover the device AP on extreme cloud iq (not Entitlement Key)

qcaphonetest — Mon, 09 Dec 2019 13:56:30 GMT

I have a AP650 devices added on extreme cloud iq, but the account trial expired, I can't remover the AP to the account.

and the AP650 must use cloud to configure? have local configure tool?

Re: how to remover the device AP on extreme cloud iq (not Entitlement Key)

samantha_lynn — Mon, 09 Dec 2019 19:50:02 GMT

If you can send me the serial number of your device(s), I can remove their old listings so they are free to add to a new HiveManager instance.

The APs have management settings you can alter by going to the IP address of the AP in a browser, but for configuration you'll want to use the ExtremeCloud IQ (formerly HiveManager NG) platform. CLI configuration is possible, but unfortunately we can't support CLI configuration.

Re: how to remover the device AP on extreme cloud iq (not Entitlement Key)

rodrigo2 — Thu, 09 Nov 2023 16:58:12 GMT

I have two devices and we no longer have a login, can you remove the serial number from these two devices?

Re: how to remover the device AP on extreme cloud iq (not Entitlement Key)

JochenS — Wed, 14 Feb 2024 16:13:12 GMT

Hi,

I have a AP305C that's connect to the Cloud IQ but the account expired. Is it possible to remove the listing also please?

Regards