topic Re: How can I access between AP and Hivemanager in Aerohive Migrated Content

How can I access between AP and Hivemanager

yeomin — Thu, 30 Jan 2020 17:13:24 GMT

Hello,

I set up AP at a network zone and I also set up Hivemanager at other Public IP network Zone.

I have connected between Hivemanager server and AP(model name : AP250).

But If I configuration on Hivemanager, it is can not apply to AP.

already connected Hivemanager and AP. but Couldn't any updated from Hivemanager to AP.

Which port should I open?

I already set up forwarding Rules at both main router like this.

Opened port lists.

UDP 12222

HTTPS

TCP 80

TCP 8080

UDP 69

UDP 123

ICMP

TCP 2083

Thanks,

Re: How can I access between AP and Hivemanager

ashley_finch — Thu, 30 Jan 2020 17:26:28 GMT

Clue is in the url of the error 😉

Port 443 is also needed, as per the firewall guide https://extremecloudiq.com/support/Amsterdam.html

Re: How can I access between AP and Hivemanager

yeomin — Thu, 30 Jan 2020 22:28:32 GMT

I already open the 443 port. you can find HTTPS on my opened port lists

Re: How can I access between AP and Hivemanager

ashley_finch — Thu, 30 Jan 2020 22:32:26 GMT

Ah yes of course, apologies.

I've just looked at the error closer and it looks to be an on premise hivemanager? If so I'd check the DNS (https://thehivecommunity.aerohive.com/s/article/APs-Unable-to-Take-Config-Update-in-HiveManager-On-Premises)

Re: How can I access between AP and Hivemanager

yeomin — Thu, 30 Jan 2020 22:55:39 GMT

I set up DNS AP and aerohive manager, but I have same problem. do you have other ideas?

Re: How can I access between AP and Hivemanager

reinhardg — Fri, 31 Jan 2020 17:31:55 GMT

I wonder what causes that "save dhcp-fingerprint ..."-command. Following the CLI-guide this means "Save a fingerprint file of DHCP options for client OS detection". As far as I know the client OS can only be displayed with Hivemanager. What's behind the IP 10.230.10.224? Is this your Hivemanager?