topic Re: What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64894#M2443 <P>What if the subscription of the current instance already expired? We then have no access to the current configuration anymore (to copy it manually), and we cannot remove the APs either...</P> Thu, 07 Nov 2019 14:58:56 GMT carsten_buchena 2019-11-07T14:58:56Z What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64891#M2440 What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? Tue, 25 Jun 2019 20:43:54 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64891#M2440 AnonymousM 2019-06-25T20:43:54Z Re: What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64892#M2441 <P>Unfortunately there isn't a way to convert your current Select HiveManager in to a Connect instance. You would need to re-register for HiveManager and then choose to use Connect at the end of the registration process (after you've set your HiveManager password). I would recommend taking the following steps, in order:</P><P>&nbsp;</P><OL><LI>Register for the Connect HiveManager.</LI><LI>Build the configuration needed in the Connect instance.</LI><LI>Remove the APs from the Select HiveManager device inventory.</LI><LI>Add the APs to the Connect device inventory.</LI><LI>Push a complete configuration out to the APs.</LI></OL> Tue, 25 Jun 2019 20:58:29 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64892#M2441 samantha_lynn 2019-06-25T20:58:29Z Re: What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64893#M2442 <P>Thanks Sam - I will inform the customer, wish me luck!</P> Tue, 25 Jun 2019 21:26:33 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64893#M2442 AnonymousM 2019-06-25T21:26:33Z Re: What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64894#M2443 <P>What if the subscription of the current instance already expired? We then have no access to the current configuration anymore (to copy it manually), and we cannot remove the APs either...</P> Thu, 07 Nov 2019 14:58:56 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64894#M2443 carsten_buchena 2019-11-07T14:58:56Z Re: What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64895#M2444 <P>In that case you would want to reach out to support to request a temporary key so you can migrate to HiveManager Connect. You can also reach out to me at communityhelp@aerohive.com for this kind of request as well. </P> Thu, 07 Nov 2019 21:49:19 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64895#M2444 samantha_lynn 2019-11-07T21:49:19Z Re: What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees? https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64896#M2445 <P>Thanks Sam for confirming that I did the right approach already <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Fri, 08 Nov 2019 06:54:53 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/what-is-the-process-for-downgrading-from-select-to-connect-for-a/m-p/64896#M2445 carsten_buchena 2019-11-08T06:54:53Z