topic Re: When is the Connected Clients display for switches in HiveManager NG going to work? in Aerohive Migrated Content

When is the Connected Clients display for switches in HiveManager NG going to work?

bear — Thu, 03 May 2018 09:51:23 GMT

We are installing some new gear into our HiveManager NG in preparation to migrate our APs and 20xx series switches from our aged HiveManager Classic to our new HM NG.

I noticed early on that the Connected Clients display in NG always just shows a list of client MACs, instead of also showing Host Name, OS, IP, etc like I'm used to with the older HiveOS-based 20xx switches.

I logged a case with support, but they are so far unsure when this will be implemented.

When can I expect to see this detail? I was really looking forward to seeing this level of detail like I'm on the bridge of the Enterprise, but instead I'm experiencing sadness, despair, and an intense desire to watch Storage Wars on A&E instead.

Re: When is the Connected Clients display for switches in HiveManager NG going to work?

AnonymousM — Fri, 04 May 2018 02:24:27 GMT

Hi @[Bear Golightly],

We do have this feature on NG.

Under Monitor -> Devices

This takes you to the Connected Clients page which lists details on Hostname, IP, VLAN, OS Type etc.

Please let us know if you are able to see this.

Abhi

Re: When is the Connected Clients display for switches in HiveManager NG going to work?

bear — Fri, 04 May 2018 02:29:19 GMT

My HiveManager doesn't show that stuff.

Here's 3 switches:

One of the top two devices has my workstation, an IP phone, another switch, and at least one more device connected.

Here's what you see when you click the "0" for one of them:

All of those devices are currently connected and passing IP traffic, so what gives?

Re: When is the Connected Clients display for switches in HiveManager NG going to work?

bear — Fri, 04 May 2018 02:29:37 GMT

Support says this is a known issue and that the feature will be re-enabled "at some point" but that's not good enough.

Re: When is the Connected Clients display for switches in HiveManager NG going to work?

AnonymousM — Fri, 04 May 2018 03:40:31 GMT

Hi Bear, yes, we are aware of a bug in this functionality and we are working to fix it. I will keep you posted on the developments and we appreciate your patience.

Abhi

Re: When is the Connected Clients display for switches in HiveManager NG going to work?

AnonymousM — Fri, 04 May 2018 12:59:56 GMT

Looks like the same bug I reported in mid-March (CFD-3194). I received the feedback that this has been fixed now by engineering, so hopefully we will see it with the next NG update.