topic Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you in Aerohive Migrated Content

Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

ocafe — Tue, 09 Jul 2019 20:13:48 GMT

Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

samantha_lynn — Wed, 10 Jul 2019 20:13:55 GMT

You should be able to adjust that in the user group settings, and then you'd need to push a complete configuration update to the APs to see this change take effect. If you have pushed the configuration update and you're still not seeing the change applied, I would recommend opening a technical support case to look in to that further.

Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

ocafe — Wed, 10 Jul 2019 20:39:11 GMT

I already do that, it didn't work and for whatever reason I cannot open case...

Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

samantha_lynn — Wed, 10 Jul 2019 20:49:54 GMT

You would want to contact your partner to open a support case. If you'd like the ability to open a case on Hive Community, you would need to purchase Global Select support. If you're unsure who to contact for your partner, please let me know and I will email you directly with some contact information.

Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

ocafe — Wed, 10 Jul 2019 20:55:35 GMT

I sent an email to my partner. Thank you

Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

ocafe — Thu, 11 Jul 2019 22:48:44 GMT

Do I have to upload the configuration on every AP in order to see the user group modification in Hivemanager ?

for information I have a couple of AP that are disconnected, is that could be a problem to modify the user group setings ?

also it's a cloud solution

thanks for helping nme

Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

samantha_lynn — Thu, 11 Jul 2019 22:50:40 GMT

All APs using the user group that was altered would need to have a configuration update pushed out to them in order for this change to take effect. If the two disconnected APs are still broadcasting, then there would be an issue with the out of date configuration and clients may not be able to connect to those APs.

Re: Hello, Can we change the enforce rule for a group ? I tried to change it and redeploy the Network policy but doesn't work. it was on "All charac selected" and want it on "Any charact selected" Thank you

ocafe — Thu, 11 Jul 2019 22:56:39 GMT

Ok I already did the right thing and unfortunatly it didn't work. I'll have to wait to open a case.

thank you