https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-have-an-ap230-which-i-had-in-a-lab-but-have-since-lost-the/m-p/66267#M3013 Hi, I have an AP230 which i had in a lab, but have since lost the login details. I've signed up for a HM connect account, but the serial is reg'd to the other hm instance. Can it be removed from the other instance? Serial is 02301407170863. THX, LB Sun, 03 Mar 2019 09:46:32 GMT liam 2019-03-03T09:46:32Z https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-have-an-ap230-which-i-had-in-a-lab-but-have-since-lost-the/m-p/66267#M3013 Hi, I have an AP230 which i had in a lab, but have since lost the login details. I've signed up for a HM connect account, but the serial is reg'd to the other hm instance. Can it be removed from the other instance? Serial is 02301407170863. THX, LB Sun, 03 Mar 2019 09:46:32 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-have-an-ap230-which-i-had-in-a-lab-but-have-since-lost-the/m-p/66267#M3013 liam 2019-03-03T09:46:32Z https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-have-an-ap230-which-i-had-in-a-lab-but-have-since-lost-the/m-p/66268#M3014 <P>Thanks for reaching out, I've emailed you directly with a quick question. Once we can get that cleared up, I can free that AP up for you. </P> Mon, 04 Mar 2019 22:13:37 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-have-an-ap230-which-i-had-in-a-lab-but-have-since-lost-the/m-p/66268#M3014 samantha_lynn 2019-03-04T22:13:37Z