topic Re: Refresh API token On Premise in Aerohive Migrated Content

Refresh API token On Premise

jvanamerongen — Thu, 09 May 2019 16:47:34 GMT

We recently upgraded to HiveManager NG. One of the reasons was being able to use the API for custom applications.

I am able to connect and use the API with our on premise installation. One thing I am wondering, and the documentation is not clear about, is how to refresh an API token for the on premise installation of HiveManager.

Anyone that has experience with this?

Re: Refresh API token On Premise

samantha_lynn — Mon, 13 May 2019 21:38:14 GMT

I believe you would need to manually refresh the token, but I'll try to find some documentation on this for you.

Re: Refresh API token On Premise

jvanamerongen — Mon, 13 May 2019 22:17:24 GMT

Thanks, that would be great. A manual refresh would not be a preferred method.

Re: Refresh API token On Premise

samantha_lynn — Wed, 22 May 2019 00:15:47 GMT

Thank you for your patience while I looked in to this, unfortunately I did confirm that we don't have a way to set an automatic refresh for the API token at this time. I can submit this as a feature request for you if you'd like?

Re: Refresh API token On Premise

jvanamerongen — Wed, 22 May 2019 13:35:16 GMT

Ok. Well a feature request would be great. The way I would like to implement this is with a kind of service account like for example Google uses for its API access.

Re: Refresh API token On Premise

samantha_lynn — Wed, 22 May 2019 19:42:01 GMT

Thank you for letting me know, I've submitted the feature request for you now.

Re: Refresh API token On Premise

f_bonacini — Fri, 27 Dec 2019 23:00:03 GMT

Hi all,

sorry to write in an old question.

I'm basically looking for the same feature: a way to allow my server to automatically renew the API token through another API call.

I would like to know if there has been some movement or decision about this feature.

Thanks a lot.

P.S. So, currently, the only way to change the API token is to create another one in the (now so called) ExtrimeCloud IQ manager, inside the API token section of the settings panel. Am I correct?

Re: Refresh API token On Premise

samantha_lynn — Mon, 30 Dec 2019 19:10:14 GMT

That is currently the only way to renew an API token, you are correct. I haven't heard of any movement on the feature request, and with the merge happening currently a lot of feature requests have been put on hold. I'm sorry I don't have better news, but please feel free to check in on this post again later on and I'll check up on that feature request for you again.

Re: Refresh API token On Premise

nhaffen — Tue, 06 Oct 2020 07:02:04 GMT

I’d like to add myself as another user with this feature request. Refreshing API tokens is still manual for on-prem users. It’s not part of xapi, but I’m not sure why the services/oauth2 piece from the cloud version can’t be added to on-prem with another reverse proxy. I can see why some APIs are disabled of on-prem, but refreshing a token seems pretty basic. Thanks for reading my request!

Re: Refresh API token On Premise

SamPirok — Tue, 06 Oct 2020 19:47:59 GMT

Hi there, the last time I submitted a feature request was before the move over to Extreme Networks. Currently for feature requests you’d want to reach out to your Sales Engineer to submit a new request or inquire about old ones. If you’re unsure who to reach out to for your Sales Engineer, I can email that information directly to you, just let me know.

Re: Refresh API token On Premise

reinhardg — Thu, 08 Oct 2020 17:30:13 GMT

As far as I know the on-prem version does not support API-access. Has this changed? (https://community.extremenetworks.com/hivemanager-platform-233172/does-hivemanager-19-5-1-7-ngva-support-api-access-7828243)

Re: Refresh API token On Premise

SamPirok — Thu, 08 Oct 2020 22:25:18 GMT

XIQ On-prem does support some API functions, but not as many as XIQ online. You can find the on-prem API options in Global Settings> API (left hand side menu).

Re: Refresh API token On Premise

reinhardg — Tue, 13 Oct 2020 16:19:03 GMT

Does this mean that XIQ on-prem supports a subset of the API functions? Where is documented what functions these are?

btw: The online help still says that this feature is not supported by the VA.

Re: Refresh API token On Premise

SamPirok — Fri, 23 Oct 2020 21:41:54 GMT

Hi @reinhardg , I’m sorry for the long wait here. I’m not finding any documentation that lists the functions supported by XIQ on prem. I might recommend reaching out to your SE for this, they might have more information than I do. I’ve also requested that we update the help file online to avoid further confusion.

Re: Refresh API token On Premise

JonasD_Complit — Wed, 25 Nov 2020 20:46:28 GMT

Api’s are used to automate things. Very strange that you need create the access token every time manual. This is definitely something Aerohive need to change.