topic Re: How can activate a license key when the entitlement key appears deactivate in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/how-can-activate-a-license-key-when-the-entitlement-key-appears/m-p/66896#M3302 <P>are you signed in as the super admin? is there another credential with higher access level</P> Sat, 14 Jul 2018 03:40:44 GMT awaller081988 2018-07-14T03:40:44Z How can activate a license key when the entitlement key appears deactivate https://community.extremenetworks.com/t5/aerohive-migrated-content/how-can-activate-a-license-key-when-the-entitlement-key-appears/m-p/66895#M3301 <P><span class="lia-inline-image-display-wrapper" image-alt="f2840a826fc0446fa7f8b9242e42596c_0690c000006VWqYAAW.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/1975i082E7093B34D64F2/image-size/large?v=v2&amp;px=999" role="button" title="f2840a826fc0446fa7f8b9242e42596c_0690c000006VWqYAAW.jpg" alt="f2840a826fc0446fa7f8b9242e42596c_0690c000006VWqYAAW.jpg" /></span></P> Fri, 22 Jun 2018 04:39:53 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-can-activate-a-license-key-when-the-entitlement-key-appears/m-p/66895#M3301 gestion 2018-06-22T04:39:53Z Re: How can activate a license key when the entitlement key appears deactivate https://community.extremenetworks.com/t5/aerohive-migrated-content/how-can-activate-a-license-key-when-the-entitlement-key-appears/m-p/66896#M3302 <P>are you signed in as the super admin? is there another credential with higher access level</P> Sat, 14 Jul 2018 03:40:44 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-can-activate-a-license-key-when-the-entitlement-key-appears/m-p/66896#M3302 awaller081988 2018-07-14T03:40:44Z Re: How can activate a license key when the entitlement key appears deactivate https://community.extremenetworks.com/t5/aerohive-migrated-content/how-can-activate-a-license-key-when-the-entitlement-key-appears/m-p/66897#M3303 <P>You must be a super admin to enter an entitlement key. This is typically the user who originally signed up for the HiveManager. If you can provide your VHM ID, I can tell you the current super admins for that HiveManager Classic instance. If you'd prefer to give me your VHM ID privately, please email it to me at communityhelp@aerohive.com. </P> Fri, 20 Jul 2018 19:52:42 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-can-activate-a-license-key-when-the-entitlement-key-appears/m-p/66897#M3303 samantha_lynn 2018-07-20T19:52:42Z