topic Re: Ap250 keeps restarting in Aerohive Migrated Content

Ap250 keeps restarting

AnonymousM — Fri, 04 Oct 2019 23:00:17 GMT

Ap250 keeps restarting

Re: Ap250 keeps restarting

samantha_lynn — Sat, 05 Oct 2019 01:32:15 GMT

Could you send me the output of the command: Show system _reboot

Re: Ap250 keeps restarting

AnonymousM — Mon, 07 Oct 2019 23:48:52 GMT

It shows Power Cycle and time of Unknown.

We have not lost power today and my current uptime is 36 minutes could it be the POE switch? or bad termination?

Thanks!

Re: Ap250 keeps restarting

AnonymousM — Mon, 07 Oct 2019 23:50:40 GMT

Re: Ap250 keeps restarting

samantha_lynn — Tue, 08 Oct 2019 00:01:13 GMT

Could you send me the output of "show lldp"?

Re: Ap250 keeps restarting

samantha_lynn — Tue, 08 Oct 2019 02:34:51 GMT

Thank you for that output, that looks like the correct power supply for the AP. At this point the logs regarding the APs reboot are likely overwritten, so the best coarse of action would be to set up a syslog server, wait for the issue to happen again, and then take a look at the logs surrounding the restart to see what caused it.

Re: Ap250 keeps restarting

AnonymousM — Tue, 15 Oct 2019 01:28:43 GMT

Here is the log file...

Reboot on line 33 and 97

Thanks,

Rob

Re: Ap250 keeps restarting

samantha_lynn — Fri, 18 Oct 2019 23:29:35 GMT

Thank you for that data. I reviewed this with our expert team and the only thing we saw as a power change right before the reboot. Can you confirm the switch has an adequate power budget to support all connected clients?

Re: Ap250 keeps restarting

rgibbons — Fri, 25 Oct 2019 00:41:24 GMT

OK, So I tried a known good AP and had the same issues.

Switched to a different Switch and it is up for over 2 days now!!!

Thanks so much for the assist!