topic Re: Slow boot times for AP230 in Aerohive Migrated Content

Slow boot times for AP230

wbarlow — Wed, 07 Nov 2018 03:40:40 GMT

What would be a normal boot time for an AP230. My organization has 8 devices that take 15+ minutes to fully boot.

Re: Slow boot times for AP230

samantha_lynn — Wed, 07 Nov 2018 03:46:13 GMT

15 minutes is the max expected time, after that if the AP is still having issues it should roll back to the original configuration (if a configuration push is failing), or might try the reboot process again if this is a pure reboot. If we console in to the AP, we could see the start up process and maybe identify where the AP is getting hung up?

Re: Slow boot times for AP230

wbarlow — Wed, 07 Nov 2018 03:51:19 GMT

it gets hung up on checking the L7 repository. I have done a factory wipe, and pushed different firmwares with tftp and they all have the same similar issues.

Re: Slow boot times for AP230

samantha_lynn — Wed, 07 Nov 2018 05:21:20 GMT

Thanks for letting me know. At this point the only other thing I'd like to try is a TFTP flash, which will require a technical support case to accomplish. If that doesn't resolve the issue for you, we can RMA that device provided there is no physical damage on the device. Would you be able to open a support case to request a TFTP flash?

Re: Slow boot times for AP230

wbarlow — Wed, 07 Nov 2018 05:25:38 GMT

Yes, I can open a support request, I was just hoping there was a way to troubleshoot without that, Thank you.