topic I am attempting to onboard a new AP550 with the following serial number 05501807131556 but I am getting an error message that this device is onboarded. But it is not showing up in my hive manager. in Aerohive Migrated Content

I am attempting to onboard a new AP550 with the following serial number 05501807131556 but I am getting an error message that this device is onboarded. But it is not showing up in my hive manager.

mbruder — Tue, 25 Jun 2019 20:43:01 GMT

I am attempting to onboard a new AP550 with the following serial number 05501807131556 but I am getting an error message that this device is onboarded. But it is not showing up in my hive manager.

Re: I am attempting to onboard a new AP550 with the following serial number 05501807131556 but I am getting an error message that this device is onboarded. But it is not showing up in my hive manager.

samantha_lynn — Tue, 25 Jun 2019 20:55:31 GMT

Thank you for letting us know, could you try adding that device to your HiveManager inventory one more time for me? I cleared up the records on our side, so it shouldn't currently be onboarded to any inventory.