https://community.extremenetworks.com/t5/aerohive-migrated-content/lost-access-to-hive-manager-for-ap230/m-p/7230#M374 Hi there, if you can send the serial number of the device to community@extremenetworks.com I can assist you with this. Mon, 25 Jul 2022 15:59:00 GMT SamPirok 2022-07-25T15:59:00Z https://community.extremenetworks.com/t5/aerohive-migrated-content/lost-access-to-hive-manager-for-ap230/m-p/7229#M373 Hi, I lost access to the Hive Manager account for AP230. Factory reset the AP and it keeps points back to the HiveManager host name. Anyway to check what account is linked with this AP? Would like to unlink this AP and add it to my new ExtremeCloud IQ Connect to try it out. Wed, 20 Jul 2022 05:32:00 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/lost-access-to-hive-manager-for-ap230/m-p/7229#M373 support90 2022-07-20T05:32:00Z https://community.extremenetworks.com/t5/aerohive-migrated-content/lost-access-to-hive-manager-for-ap230/m-p/7230#M374 Hi there, if you can send the serial number of the device to community@extremenetworks.com I can assist you with this. Mon, 25 Jul 2022 15:59:00 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/lost-access-to-hive-manager-for-ap230/m-p/7230#M374 SamPirok 2022-07-25T15:59:00Z