https://community.extremenetworks.com/t5/aerohive-migrated-content/intermediate-slowness-issue/m-p/68309#M3920 <P>Could you send tech data from an AP on the problematic floor, and tech data from an AP on the floor that is working, so I could compare and let you know if I find any issues? If you'd like to send tech data to me, my email is communityhelp@aerohive.com. </P><P>&nbsp;</P><P>This guide reviews how to get tech data from an AP in ExtremeCloud IQ: https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager</P> Fri, 27 Dec 2019 22:19:33 GMT samantha_lynn 2019-12-27T22:19:33Z https://community.extremenetworks.com/t5/aerohive-migrated-content/intermediate-slowness-issue/m-p/68308#M3919 <P>Hi Team, I am facing intermediate slowness in network for 10 users , those are connected to vendor ssid. but if they access from different floor then its working fine.&nbsp;</P><P>i checked with tracert to google ip and there are latency observed in problematic floor. </P> Fri, 27 Dec 2019 13:26:08 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/intermediate-slowness-issue/m-p/68308#M3919 sanjeet_skumar 2019-12-27T13:26:08Z https://community.extremenetworks.com/t5/aerohive-migrated-content/intermediate-slowness-issue/m-p/68309#M3920 <P>Could you send tech data from an AP on the problematic floor, and tech data from an AP on the floor that is working, so I could compare and let you know if I find any issues? If you'd like to send tech data to me, my email is communityhelp@aerohive.com. </P><P>&nbsp;</P><P>This guide reviews how to get tech data from an AP in ExtremeCloud IQ: https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager</P> Fri, 27 Dec 2019 22:19:33 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/intermediate-slowness-issue/m-p/68309#M3920 samantha_lynn 2019-12-27T22:19:33Z