https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68945#M4177 <P>Thank you for letting me know. I've emailed you with a temporary key that will let you get back in to the device inventory so you can remove any devices not covered by your permanent keys. </P> Mon, 13 Jan 2020 23:02:58 GMT samantha_lynn 2020-01-13T23:02:58Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68942#M4174 How to unmanage a disconnected device? We exceeded the device license limit but can not unmanage or remove diconnected devices Got error message "Unable to access data" when klicking Unmanage Fri, 10 Jan 2020 16:26:54 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68942#M4174 martin_sarnberg 2020-01-10T16:26:54Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68943#M4175 <P>Can you try removing it from the device inventory all together? This guide reviews how to remove device in ExtremeCloud IQ: https://thehivecommunity.aerohive.com/s/article/Adding-and-Removing-Devices-in-HiveManager</P> Fri, 10 Jan 2020 23:35:53 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68943#M4175 samantha_lynn 2020-01-10T23:35:53Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68944#M4176 <P>Due to exceeded number of licenses there are no possibilities to remove devices, only unmanage where I got the error message.</P> Sat, 11 Jan 2020 01:26:46 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68944#M4176 martin_sarnberg 2020-01-11T01:26:46Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68945#M4177 <P>Thank you for letting me know. I've emailed you with a temporary key that will let you get back in to the device inventory so you can remove any devices not covered by your permanent keys. </P> Mon, 13 Jan 2020 23:02:58 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-unmanage-a-disconnected-device-we-exceeded-the-device/m-p/68945#M4177 samantha_lynn 2020-01-13T23:02:58Z