topic Re: Hi, I would like to install an extra AP330 that we have in inventory into my HiveManager. I b ought an extra license just for this purpose. How do I get it into my HiveManager so I can update Firmware and use it? in Aerohive Migrated Content

Hi, I would like to install an extra AP330 that we have in inventory into my HiveManager. I b ought an extra license just for this purpose. How do I get it into my HiveManager so I can update Firmware and use it?

ndavis — Sat, 01 Feb 2020 00:07:06 GMT

Hi, I would like to install an extra AP330 that we have in inventory into my HiveManager. I b ought an extra license just for this purpose. How do I get it into my HiveManager so I can update Firmware and use it?

Re: Hi, I would like to install an extra AP330 that we have in inventory into my HiveManager. I b ought an extra license just for this purpose. How do I get it into my HiveManager so I can update Firmware and use it?

samantha_lynn — Mon, 03 Feb 2020 21:03:03 GMT

Could you tell me which HiveManager platform you're using? The instructions will differ depending on the platform we're using. This guide will walk you through how to determine which platform you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

Also are you asking how to get the entitlement key in to the platform or how to add the 330?

Re: Hi, I would like to install an extra AP330 that we have in inventory into my HiveManager. I b ought an extra license just for this purpose. How do I get it into my HiveManager so I can update Firmware and use it?

ndavis — Mon, 03 Feb 2020 23:47:02 GMT

Hi Sam,

thank you for responding. I actually called in and was able to get it resolved.

Take care,

Norris