topic Re: Migration from HiveManager to HiveManager NG in Aerohive Migrated Content

Migration from HiveManager to HiveManager NG

nocdl — Thu, 20 Jun 2019 18:12:34 GMT

Hello,

we are migrating from our on-premise HiveManager to HiveManger NG in the cloud and we are facing some issues when we try to import the keys into NG version. I'm getting following error message only for some keys:

"License Server Error: The dates specified in this entitlement key are invalid."

All keys are permanent and I think that there shouldn't be any issue.

Thanks.

Re: Migration from HiveManager to HiveManager NG

ashley_finch — Thu, 20 Jun 2019 18:25:31 GMT

Hello,

I believe keys for on premise are different to the cloud versions, hence the error.

Re: Migration from HiveManager to HiveManager NG

nocdl — Fri, 21 Jun 2019 14:20:14 GMT

Hello,

thing is that we have 25 keys and only 7 are failing and I don't know why.

Thanks.

Re: Migration from HiveManager to HiveManager NG

nocdl — Tue, 25 Jun 2019 22:08:07 GMT

Hello,

any clue about what could be the issue and how to fix it? this is stopping our migration to HiveManager NG

Thanks,

Luis

Re: Migration from HiveManager to HiveManager NG

ashley_finch — Tue, 25 Jun 2019 22:10:57 GMT

Hi Luis,

As this is key related I'd contact Aerohive - either through your account manager/partner or email Sam who will be able to help you out also communityhelp@aerohive.com