topic Re: Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex. in Aerohive Migrated Content

Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

alexanderchen53 — Sun, 21 Apr 2019 05:57:08 GMT

Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

Re: Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

samantha_lynn — Mon, 22 Apr 2019 16:59:49 GMT

We have a free HiveManager that you can use to manage your devices, called HiveManager Connect. Connect does not have all of the enterprise level networking features that a paid version of Aerohive's HiveManager would offer, but it is free to use and geared more for home use or small offices. This guide reviews how to register for a Connect instance: https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect

You'll also be able to manage your firmware version via the HiveManager Connect instance, but you'll need to be on firmware version 6.5r3 at minimum to use the device in HiveManager. If you're currently on an older version, please let me know what version you're on now and I can send you the files you'll need to get the device up to date and in the HiveManager.

Re: Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

alexanderchen53 — Tue, 23 Apr 2019 08:46:19 GMT

Hi Sam,

Thanks for getting back to me. Good to know about the free one.

I'm currently on 6.2r1a .

And just out of curiosity about what you mentioned about the enterprise level features - is it just not offered in the free HiveManager or just not available for free users? I guess what I'm trying to ask is if I use CLI would I be able to configure them? Not that I would really need these features but I bought this to practice with my homelab that's hooked up to a bunch of Cisco routers and switches, I would play with them if CLI will still work. I'm more familiar with command lines anyway.

Thanks.

Alex.

Re: Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

samantha_lynn — Tue, 23 Apr 2019 17:13:25 GMT

Thanks for letting me know, I've emailed you some firmware files and a guide that should help you get the AP updated enough to use in HiveManager.

Configuring the APs via the CLI is tricky for a few reasons. Mainly, most configuration commands get erased or reset when an AP reboots if there is no configuration in the running config to save those changes permanently. We can typically get around this with a supplemental CLI object, but that comes through the HiveManager so you'd be subject to the HiveManagers limitations anyway. Also, Connect will be able to recognize features that are enabled on the device but not supported in Connect, and it will disable those features. So you'd have to avoid any configuration update from the HiveManager and any reboots of the AP, or you'd have to rebuild the CLI configuration all over again. Finally, CLI configuration isn't supported by our technical support team, so if you ran in to issues and wanted to open a case for this, they wouldn't be able to help you. So overall it's possible, but on a temporary basis more than a permanent set up option.

Re: Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

alexanderchen53 — Tue, 23 Apr 2019 23:21:44 GMT

Gotcha.

Cool, then it kinda serves my lab purposes so as long as I can test, no permanent saving config is fine I guess, I have separate APs for production use anyway.

Thank you Sam, you've been very helpful.

Alex.

Re: Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

alexanderchen53 — Sun, 08 Sep 2019 11:01:33 GMT

Hello Sam,

I was using the AP230 with HiveManager Connect, but while I was adding the SN it says "A stake record of the device was found in the redirector."

I assume this was because it was an eBay sale and it was registered with the university the original owner was associated with. Can you free up this SN to me? 02301502021261.

Thanks.

Alex.

Re: Hi, I bought this AP230 off eBay, wonder if it's possible to update the HiveOS or HiveManager? I bought it for myself to use so it's not a business contract or anything. Thanks. Alex.

samantha_lynn — Mon, 09 Sep 2019 19:41:48 GMT

Thanks for that serial number Alex, you should be able to add that to your HiveManager now.