topic Re: Want to swap from Hive Manager to Connect, need to free an AP or a temporary license to do it myself in Aerohive Migrated Content

Want to swap from Hive Manager to Connect, need to free an AP or a temporary license to do it myself

alexandre_baud1 — Sat, 03 Aug 2019 15:49:47 GMT

Hi, i use AP230 at home and my license has expired, so i can t free the AP (SN:02301407171174) to add it in my new connect account.

Coud you do it for me or give me a temporary license ?

Regards,

Alexandre

sllim126 — Sun, 04 Aug 2019 10:56:10 GMT

If you contact support, they will decommission the AP for you

alexandre_baud1 — Mon, 02 Sep 2019 21:56:14 GMT

I can t create case to decommission.

So i am still stuck with my AP.

Is there someone who could help me with this ?

Regards,

Alexandre

AnonymousM — Mon, 23 Sep 2019 15:18:22 GMT

i have this issue too, as i know the ap default have select license, if i add the ap that i should config it .