topic Re: I need to manually disconnect a user to force reconnection. Is it possible from HiveManager? Thanks! in Aerohive Migrated Content

I need to manually disconnect a user to force reconnection. Is it possible from HiveManager? Thanks!

systems2 — Thu, 04 Jul 2019 17:51:28 GMT

I need to manually disconnect a user to force reconnection. Is it possible from HiveManager? Thanks!

Re: I need to manually disconnect a user to force reconnection. Is it possible from HiveManager? Thanks!

ashley_finch — Fri, 05 Jul 2019 15:43:25 GMT

What's the use case to force them to disconnect and then reconnect?

There isn't an option through HiveManager but if you know the MAC address you can disconnect them as per the command in this forum post: https://thehivecommunity.aerohive.com/s/question/0D50c00007BZsczCAD/how-to-kickban-a-single-wifi-user-from-accessing-the-network-

Re: I need to manually disconnect a user to force reconnection. Is it possible from HiveManager? Thanks!

systems2 — Fri, 05 Jul 2019 17:06:28 GMT

First, thanks for the response.

The use case is that we are doing tests with different users in different domains to authenticate them via RADIUS. The problem is that once connected, if I disconnect it from the SSID and reconnect it, the device remembers the credentials even if I forget the Wi-Fi network and the captive portal does not come back to authenticate again.

Is there a way that the authentication portal appears every time a user wants to connect to an SSID?

Thank you