https://community.extremenetworks.com/t5/aerohive-migrated-content/where-are-the-support-case-notes/m-p/70353#M4685 <P>When I used to interact with an engineer all the case notes would be online in the ticket. Old cases are missing the notes and as are new tickets. Please bring this back. It will save you time if our people can review our old tickets.. Thanks</P> Fri, 29 Jun 2018 04:01:19 GMT bob_heathcote 2018-06-29T04:01:19Z https://community.extremenetworks.com/t5/aerohive-migrated-content/where-are-the-support-case-notes/m-p/70353#M4685 <P>When I used to interact with an engineer all the case notes would be online in the ticket. Old cases are missing the notes and as are new tickets. Please bring this back. It will save you time if our people can review our old tickets.. Thanks</P> Fri, 29 Jun 2018 04:01:19 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/where-are-the-support-case-notes/m-p/70353#M4685 bob_heathcote 2018-06-29T04:01:19Z https://community.extremenetworks.com/t5/aerohive-migrated-content/where-are-the-support-case-notes/m-p/70354#M4686 <P>Hello, when you open a case you'll be on the "Details" tab. If you move over to the "Related" tab, you should see your case notes and be able to add new case comments. </P> Sat, 30 Jun 2018 00:25:33 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/where-are-the-support-case-notes/m-p/70354#M4686 samantha_lynn 2018-06-30T00:25:33Z