topic Re: After upgrade from version 11 to version 12, licensing that we already have show an error that it was already assigned to another device, please your advice on how to unlink to previous hivemanager to assign to new VM with version 12 in Aerohive Migrated Content

After upgrade from version 11 to version 12, licensing that we already have show an error that it was already assigned to another device, please your advice on how to unlink to previous hivemanager to assign to new VM with version 12

omar_gonzalez — Fri, 13 Jul 2018 00:52:20 GMT

After upgrade from version 11 to version 12, licensing that we already have show an error that it was already assigned to another device, please your advice on how to unlink to previous hivemanager to assign to new VM with version 12

Re: After upgrade from version 11 to version 12, licensing that we already have show an error that it was already assigned to another device, please your advice on how to unlink to previous hivemanager to assign to new VM with version 12

AnonymousM — Fri, 13 Jul 2018 06:27:08 GMT

We had the same problem and it's not mentioned in the upgrade guide. Call you Aerohive support and they will re-enable your keys for re-activation. In the mean time on ours while they waited for Aerohive, we received temporary keys for 30days.

Re: After upgrade from version 11 to version 12, licensing that we already have show an error that it was already assigned to another device, please your advice on how to unlink to previous hivemanager to assign to new VM with version 12

AnonymousM — Fri, 20 Jul 2018 05:04:03 GMT

Please contact Aerohive support to resolve this issue.