topic Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses? in Aerohive Migrated Content

Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

tim_gerlach — Tue, 05 Feb 2019 20:29:26 GMT

Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

samantha_lynn — Tue, 05 Feb 2019 21:43:07 GMT

Until recently there was a price difference between the on premises licenses and cloud based licenses, so you will likely need to speak with your sales engineer to see about new licenses when you migrate. As for migrating any information, it depends on the version you are on but typically this would be difficult as some features and configurations are not available in both platforms.

Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

tim_gerlach — Tue, 05 Feb 2019 22:14:54 GMT

Thank you Sam! We will discuss this with our sales team.

Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

bruce_stahlin — Wed, 06 Feb 2019 08:45:58 GMT

We did this last year. We had to purchase cloud licenses since on-prem licenses were perpetual, not subscriptions. We did get some credit for our previous on-prem license and support investments.

Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

wifi1 — Wed, 17 Apr 2019 17:05:39 GMT

According to https://thehivecommunity.aerohive.com/s/article/HiveManager-Classic-to-HiveManager-Migration-Guide?language=en_US you should be able to move the licenses. I have found out that I can migrate perpetual licences with expired support date but not perpetual licenses with support still active. (the latter generates an error that the dates in the entitlement keys are invalid.

Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

samantha_lynn — Wed, 17 Apr 2019 20:08:52 GMT

Would you be able to send the keys you are having issues with to communityhelp@aerohive.com so I can take a look and see why these are failing for you? If you could also include the VHM ID of the HiveManager you are attempting to add these keys to, that would help as well.

Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

wifi1 — Wed, 17 Apr 2019 21:56:20 GMT

Thank. Send you the requested info.

Re: Is there a way to migrate a HMNG on-premise to a cloud-based HMNG? Can we re-use the licenses?

samantha_lynn — Wed, 17 Apr 2019 22:00:43 GMT

Thank you for sending those keys. Unfortunately these won't be compatible with an online HiveManager, you'll want to contact your Sales Engineer to work out new keys that can work with an online HiveManager. If you are unsure who your Sales Engineer would be or how to contact them, I can help you with that as well.