topic Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71261#M5020 <P>Could you tell me what firmware the APs are on now? I can send you the firmware files you'll need, I just need to know what version you're on now so I can send you all the necessary files. </P> Wed, 09 Oct 2019 19:43:32 GMT samantha_lynn 2019-10-09T19:43:32Z Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71260#M5019 Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? Wed, 09 Oct 2019 18:39:17 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71260#M5019 luis_pereira 2019-10-09T18:39:17Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71261#M5020 <P>Could you tell me what firmware the APs are on now? I can send you the firmware files you'll need, I just need to know what version you're on now so I can send you all the necessary files. </P> Wed, 09 Oct 2019 19:43:32 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71261#M5020 samantha_lynn 2019-10-09T19:43:32Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71262#M5021 <P>Hi Sam thank you so much for the quick support im out of office today but ill be there tomorrow morning and i will check and come back to you. kind Regards</P> Wed, 09 Oct 2019 19:49:19 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71262#M5021 luis_pereira 2019-10-09T19:49:19Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71263#M5022 <P>Good Morning Sam </P><P><B>AP 1</B></P><P>&nbsp;</P><P><B>#show version</B></P><P>Version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveOS 6.4r1d release build2111</P><P>Build time:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Wed Apr 22 14:13:47 UTC 2015</P><P>Build cookie:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;20150422-5221</P><P>Platform:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveAP121</P><P>Bootloader ver:&nbsp;&nbsp;&nbsp;&nbsp;v1.0.0.47</P><P>TPM ver:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;v1.2.37.17</P><P>&nbsp;</P><P><B>#show hw-info</B></P><P>Ethernet MAC address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;e01c:41d9:3cc0</P><P>Serial number:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;12114061400041</P><P>Hardware revision:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;01</P><P>Product name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveAP121</P><P>Hardware ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0</P><P>Manufacturing date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;20140614</P><P>Number of MAC addresses:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;64</P><P>Manufacturing version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1</P><P>Antenna ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0</P><P>Aerohive hardware key:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;▒▒▒▒▒▒▒▒▒▒▒▒▒▒</P><P>HW Auth Device Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;success</P><P>TPM Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;success</P><P>&nbsp;</P><P>&nbsp;</P><P><B>AP 2</B></P><P>&nbsp;</P><P><B>#show version</B></P><P>Version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveOS 6.4r1d release build2111</P><P>Build time:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Wed Apr 22 14:13:47 UTC 2015</P><P>Build cookie:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;20150422-5221</P><P>Platform:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveAP121</P><P>Bootloader ver:&nbsp;&nbsp;&nbsp;&nbsp;v1.0.0.47</P><P>TPM ver:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;v1.2.37.17</P><P><B>&nbsp;</B></P><P><B>#show hw-info</B></P><P>Ethernet MAC address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;f09c:e941:a080</P><P>Serial number:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;12114100502108</P><P>Hardware revision:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;01</P><P>Product name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveAP121</P><P>Hardware ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0</P><P>Manufacturing date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;20141005</P><P>Number of MAC addresses:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;64</P><P>Manufacturing version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1</P><P>Antenna ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0</P><P>Aerohive hardware key:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;▒▒▒▒▒▒▒▒▒▒▒▒▒▒</P><P>HW Auth Device Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;success</P><P>TPM Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;success</P><P>&nbsp;</P><P>&nbsp;</P><P><B>AP 3</B></P><P>&nbsp;</P><P><B>#show version</B></P><P>Version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveOS 6.4r1d release build2111</P><P>Build time:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Wed Apr 22 14:13:47 UTC 2015</P><P>Build cookie:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;20150422-5221</P><P>Platform:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveAP121</P><P>Bootloader ver:&nbsp;&nbsp;&nbsp;&nbsp;v1.0.0.47</P><P>TPM ver:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;v1.2.37.17</P><P><B>&nbsp;</B></P><P><B>#show hw-info</B></P><P>Ethernet MAC address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;e01c:41d9:ff40</P><P>Serial number:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;12114061400819</P><P>Hardware revision:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;01</P><P>Product name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HiveAP121</P><P>Hardware ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0</P><P>Manufacturing date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;20140614</P><P>Number of MAC addresses:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;64</P><P>Manufacturing version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1</P><P>Antenna ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0</P><P>Aerohive hardware key:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;▒▒▒▒▒▒▒▒▒▒▒▒▒▒</P><P>HW Auth Device Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;success</P><P>TPM Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;success</P> Thu, 10 Oct 2019 14:58:04 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71263#M5022 luis_pereira 2019-10-10T14:58:04Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71264#M5023 <P>Good Morning Sam ive just updated the topic but i dont know if you receive a notification. Thanks</P> Thu, 10 Oct 2019 15:19:32 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71264#M5023 luis_pereira 2019-10-10T15:19:32Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71265#M5024 <P>Thank you for those details, I've emailed you directly with the firmware files you'll need. Please let me know if you have any further trouble updating the firmware on those APs. </P> Thu, 10 Oct 2019 19:59:46 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71265#M5024 samantha_lynn 2019-10-10T19:59:46Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71266#M5025 <P>Thanks for this its gonna save us and were about to replace all arubas with new models from your brand so were doing a test lab. Can i download the Hivemanager or am i entitled to a licence because i have the devices? Thanks</P> Thu, 10 Oct 2019 20:02:06 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71266#M5025 luis_pereira 2019-10-10T20:02:06Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71267#M5026 <P>You would want to purchase support in order to access our download files. Hardware and support are separate purchases, so licenses don't come with the devices. </P><P>&nbsp;</P><P>We also have a free HiveManager version called Connect that you can use without licenses. It is a limited feature HiveManager though, you would need to purchase an entitlement key to use the full featured version, called Select. This guide reviews how to register for HiveManager Connect in case you're interested: <A href="https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect" alt="https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect" target="_blank">https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect</A></P> Thu, 10 Oct 2019 21:10:17 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71267#M5026 samantha_lynn 2019-10-10T21:10:17Z Re: Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads? https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71268#M5027 <P>Thank you so much for the accurate support. We will start doing tests and then ill message you privately. Amazing support.</P> Thu, 10 Oct 2019 21:12:50 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/good-morning-we-have-3-ap-121-outdated-in-our-company-and-we/m-p/71268#M5027 luis_pereira 2019-10-10T21:12:50Z