topic Re: NG-VA Onpremise slow performance, cannot update AP config in Aerohive Migrated Content

NG-VA Onpremise slow performance, cannot update AP config

AnonymousM — Tue, 08 Jan 2019 11:19:18 GMT

The Hivemanager OnPremise (NG-VA) 12.8.2.2 has become extremely slow.

It is now not possible to push a config to the APs, among other timeouts.

The Mem usage is at 92% as per the attached

The VA has been rebooted

The logs were retrieved from the System Manager, however it generated a 29GB log file.

It was last working fast around the first week Dec when the last 4 APs were on-boarded.

The CAPWAP ping times are 16-20ms, and CLI commands are quick from the Monitor AP dashboard.

Clicking on the red Audit '!' icon mostly times out when retrieving the audit, making it not possible to select the Delta tab.

What is the normal Mem Usage, and how can this be reduced.

62 APs. 128GB available drive space.

The ESXi details are attached.

thanks,

Jason

Re: NG-VA Onpremise slow performance, cannot update AP config

zww_way — Tue, 08 Jan 2019 15:31:46 GMT

The 24G memory is not enough, 32G is the minimum to run NGVA.

Re: NG-VA Onpremise slow performance, cannot update AP config

AnonymousM — Tue, 08 Jan 2019 18:01:25 GMT

Hi Wooway,

Thanks for the update. We will assign more RAM, it appears the CPU exceeds the specified E5 model.
We exceeded the 16GB with 24GB, which should be sufficient for the low capacity deployment. We will assign at least 32GB now.
We will not get anywhere close to 500 APs, expect we are well under the low capacity deployment option. Currently we are at 62, it may get up to 90-100.

The Datasheet shows:
[cid:image004.jpg@01D4A7A6.0F3A0F60]

However on the QSG it should higher specs are required:
https://docs.aerohive.com/330000/docs/help/english/ng/Content/reference/guides/qsg-virtual-appliance.htm

[cid:image005.jpg@01D4A7A6.0F3A0F60]

Jason Hills
Senior Engineering Consultant
Kordia Ltd | DDI. +6445505069 | M. +64212418563

Re: NG-VA Onpremise slow performance, cannot update AP config

AnonymousM — Tue, 08 Jan 2019 18:04:26 GMT

current specs: