topic Re: Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks in Aerohive Migrated Content

Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

lrigal77 — Sat, 06 Jul 2019 21:59:00 GMT

Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

Re: Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

samantha_lynn — Mon, 08 Jul 2019 17:44:31 GMT

Thank you for letting us know, could you try to add those devices one more time for me?

Re: Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

lrigal77 — Wed, 10 Jul 2019 05:42:15 GMT

Everything is OK now

Thanks