topic Re: I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch? in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-free-sr2208p-i-connected-it-to-the-hivemanager-but/m-p/72335#M5430 <P>Thanks for reaching out, I've emailed you directly with information on how you can get case creation access in Hive Community, please let me know if I can clarify anything. </P> Wed, 06 Feb 2019 02:32:46 GMT samantha_lynn 2019-02-06T02:32:46Z I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch? https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-free-sr2208p-i-connected-it-to-the-hivemanager-but/m-p/72334#M5429 I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch? Wed, 06 Feb 2019 02:01:18 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-free-sr2208p-i-connected-it-to-the-hivemanager-but/m-p/72334#M5429 AnonymousM 2019-02-06T02:01:18Z Re: I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch? https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-free-sr2208p-i-connected-it-to-the-hivemanager-but/m-p/72335#M5430 <P>Thanks for reaching out, I've emailed you directly with information on how you can get case creation access in Hive Community, please let me know if I can clarify anything. </P> Wed, 06 Feb 2019 02:32:46 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-free-sr2208p-i-connected-it-to-the-hivemanager-but/m-p/72335#M5430 samantha_lynn 2019-02-06T02:32:46Z Re: I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch? https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-free-sr2208p-i-connected-it-to-the-hivemanager-but/m-p/72336#M5431 <P>If you have cli access try:</P><P>!</P><P>application stop hive agent</P><P>!</P><P>application start hive agent</P><P>!</P><P>show hivemanger status </P><P>!</P> Wed, 06 Feb 2019 08:42:21 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-free-sr2208p-i-connected-it-to-the-hivemanager-but/m-p/72336#M5431 bruce_stahlin 2019-02-06T08:42:21Z