topic Re: AD Server names changed recently, now we are not seeing the users within the Dashboard in Aerohive Migrated Content

AD Server names changed recently, now we are not seeing the users within the Dashboard

rkowals — Thu, 27 Feb 2020 01:06:48 GMT

recently we installed new AD/DC controllers. I updated the DNS entries, but I was not able to find where I can update the AD servers for our two Radius Servers. I go into a wireless policy and see one of the Radius servers, but nothing there I can edit the new AD names.

Re: AD Server names changed recently, now we are not seeing the users within the Dashboard

samantha_lynn — Thu, 27 Feb 2020 22:49:10 GMT

If you go to Configure> Open the Network Policy> Open the SSID> Click on the Default Radius Server Object name> Go to the Extreme Networks Radius Server tab> Open the Radius Server Object you're working with> Scroll down to the Add an Active Directory Server section, you should be able to update your AD names there.

Re: AD Server names changed recently, now we are not seeing the users within the Dashboard

rkowals — Fri, 28 Feb 2020 02:51:05 GMT

The Radius Server Group in the SSID is different than the ones located in the Common ObjectsAuthenticationAAA Server Settings. I have not made any changes to that side that I'm aware of.

Re: AD Server names changed recently, now we are not seeing the users within the Dashboard

rkowals — Sat, 29 Feb 2020 09:32:06 GMT

I was able update my AD servers. Thanks Sam