topic Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged? in Aerohive Migrated Content

Is the 64-bit image of HiveManager classic V8.2r2e damaged?

reinhardg — Tue, 09 Jul 2019 17:16:38 GMT

I downloaded it but when I try to do the update Hivemanager says: "The image file is invalid. It might be damaged or was not officially released by Aerohive."

When I try to unzip it gzip says: "unexpected end of file".

I downloaded it twice but with no success.

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

samantha_lynn — Wed, 10 Jul 2019 00:15:03 GMT

Yes, we are replacing that file very soon, but it was a bad file. Thank you for bringing it to our attention, please don't hesitate to let me know if you're still having issues with the file in a few hours and I'll check on the progress of the replacement for you.

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

reinhardg — Wed, 10 Jul 2019 18:17:34 GMT

Hello Sam,

thank you for helping so quickly. The image file has been replaced. However, Hivemanager still does it not accept with the same message. Gzip now says: "invalid compressed data--format violated".

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

samantha_lynn — Wed, 10 Jul 2019 20:01:31 GMT

Thank you very much for letting me know, we will continue to work on that file for you today. Please continue to let me know if the file still gives you issues in a few hours so I can check on the progress for you again.

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

wwillingham — Thu, 11 Jul 2019 02:09:52 GMT

Also, if you try to update via "File from update server", the latest version you will get is 8.2r2c. I had the same issue with the 8.2r2e when I tried to update yesterday. So I used the "File from update server" method and to my surprise, the version was 8.2r2c. I went ahead and updated to 8.2r2c. And just to be sure, I just checked again. And it still is only offering 8.2r2c. So please update the file available on the update server too.

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

reinhardg — Thu, 11 Jul 2019 15:33:02 GMT

Hello Sam,

I just tried the most recent version: Same behavior as with the first version. I compared the first image with the third one: They are identical.

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

samantha_lynn — Thu, 11 Jul 2019 20:08:59 GMT

Thank you for letting me know. Rather than have you try again in a few hours, I'm going to reach out to the team replacing that file directly and I'll let you know when they've given us the all clear to try again. I appreciate you keeping me updated.

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

samantha_lynn — Thu, 11 Jul 2019 23:37:30 GMT

Okay I've heard back from that team and they tell me it should be fixed now, thank you very much for your patience. Can you tell me if you're still having issues with that file?

Re: Is the 64-bit image of HiveManager classic V8.2r2e damaged?

reinhardg — Fri, 12 Jul 2019 18:20:56 GMT

I did "tar tvzf hivemanager-8.2r2e-64b.signed4.tar.gz" and got a list of filenames and the message "gzip: stdin: invalid compressed data--format violated

tar: Unerwartetes Dateiende im Archiv.

tar: Error is not recoverable: exiting now"

When I do "gunzip hivemanager-8.2r2e-64b.signed4.tar.gz" the file becomes uncompressed and it says "gzip: hivemanager-8.2r2e-64b.signed4.tar.gz: decompression OK, trailing garbage ignored". The resulting tar-file can be extracted without any problems.

I tried the update of Hivemanager ....

and ....

it worked!

Thank you!