topic RE: "The serial number belong to another VHM in Redirector" in Aerohive Migrated Content

"The serial number belong to another VHM in Redirector"

leandro_aparici — Tue, 13 Nov 2018 21:41:00 GMT

We had a lab VHM that it might have been registered to, but it is no longer licensed, so I cant see if it's there. Is there another way to get these serials removed from whichever VHM that associated with?

Our serial numbers:

14113082300033

33013071700817

12112101602241

12112111801628

Tks

Leandro

RE: "The serial number belong to another VHM in Redirector"

samantha_lynn — Tue, 13 Nov 2018 21:47:00 GMT

Thanks very much for those serial numbers, I've freed them up for you so you should be able to add them to your new HiveManager at this time. Please let me know if I can help with anything else.

RE: "The serial number belong to another VHM in Redirector"

leandro_aparici — Tue, 13 Nov 2018 21:54:00 GMT

Hello Sam, thank you very much for the support provided!

Only the serial 33013071700817 continues to display error

RE: "The serial number belong to another VHM in Redirector"

samantha_lynn — Tue, 13 Nov 2018 22:09:00 GMT

My apologies, could you try that AP one more time for me?

RE: "The serial number belong to another VHM in Redirector"

leandro_aparici — Tue, 13 Nov 2018 22:28:00 GMT

Done... thank you so much!!!