topic Re: AP130 already onboarded on unlicensed account in Aerohive Migrated Content

AP130 already onboarded on unlicensed account

obozetie — Thu, 01 Oct 2020 14:26:40 GMT

Hi,

My AP130 (S/N 01301607152458) is already onboarded on an unlicensed Hivemanager NG account used for training - and I can’t access it anymore.

Any chance you can clear the old record so that I can add to my new ExtremeCloud IQ Connect account?

Thanks!

Olivier

Re: AP130 already onboarded on unlicensed account

SamPirok — Thu, 01 Oct 2020 18:30:25 GMT

Hi Olivier, thank you for providing that serial number. That device should now be free to add to your inventory. Is there anything else I can help you with?

Re: AP130 already onboarded on unlicensed account

obozetie — Thu, 01 Oct 2020 19:13:30 GMT

Thank you Sam, the device is in my inventory.

Regarding the OS version, the AP is 6.5.6.0 which seems to be supported by ExtremeCloud IQ Connect. Is this the recommended stable version for this device which will be used sandalone for now?

Thanks,

Olivier

Re: AP130 already onboarded on unlicensed account

SamPirok — Thu, 01 Oct 2020 19:18:32 GMT

I would recommend upgrading to 10.0r7 for the AP 130 to make sure you have the latest bug fixes and feature updates.