topic Re: Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop in Aerohive Migrated Content

Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop

Anonymous — Wed, 27 Jun 2018 14:33:08 GMT

Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop

Re: Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop

dsouri — Thu, 28 Jun 2018 03:18:33 GMT

Hello,

To access downloads, a Select Support Plan or VAD/VAR support plan would be required.

Are you currently working with one of our Distribution Partners?

Happy to help,

David Souri

HiveCommunity Moderator

Re: Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop

xiaoleiq_xie — Fri, 29 Jun 2018 13:11:19 GMT

Hello David ;

if we aren't Partners. How to download firmware Hive OS ?

Re: Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop

samantha_lynn — Sat, 30 Jun 2018 00:49:39 GMT

Hello, you would need to purchase at least VAD/VAR support, or Global Select support to get access to the downloads tab. If you are looking for a specific version, please email the model and version to communityhelp@aerohive.com and I'll do my best to get that file over to you.