topic Hey Got a AP120 there cant reboot and are Stuck at bluelight and won't reset? How to fix this. /Jerry in Aerohive Migrated Content

Hey Got a AP120 there cant reboot and are Stuck at bluelight and won't reset? How to fix this. /Jerry

JS3 — Mon, 01 Apr 2019 15:45:23 GMT

Hey Got a AP120 there cant reboot and are Stuck at bluelight and won't reset? How to fix this. /Jerry

nlowe — Tue, 02 Apr 2019 17:09:29 GMT

Hi Jerry,

It sounds like the HiveOS image may not be bootable or the hardware may be faulty.

Unfortunately, because this model is EoL it is not eligible for support assistance from Aerohive:

Regards,

Nick

bruce_stahlin — Tue, 02 Apr 2019 23:46:46 GMT

Can you gain console access?

JS3 — Wed, 03 Apr 2019 17:51:57 GMT

No i cant gain access at all.

it stadged while i tried to update the firmware .