topic Re: Network 360 in Aerohive Migrated Content

Network 360

AnonymousM — Mon, 25 Feb 2019 22:37:05 GMT

Looking at Network 360 in the device section, I advice that the parameter "Adequate Power Supply" is red, how should I consider this value?

Re: Network 360

samantha_lynn — Mon, 04 Mar 2019 22:40:13 GMT

Thank you for your patience while we looked in to this for you. The following criteria are used for that score:

1. If the device was operating at 802.3af and it changes to the 802.3at, there is no impact to the overall score (~0)

2. If the device (AP630, AP650,AP650X, AP1130 and future external APs) operates at 802.3at and it changes to 802.3af, the overall score changes to 49.

3. If the device (AP250, AP245X, AP550) operates on 802.3at and it changes to 802.3af, the overall score gets a change of:

a. If the overall score is Excellent, set the overall score to 79

b. If the overall score is equal or smaller than 79, further reduce the score by 10 points.

To expand on the scores and their meanings:

0-49 is bad (red)

50-79 is acceptable (yellow)

80-100 is excellent (green)

If you feel the HiveManager is reporting an inaccurate score, we can look in to that further with you by checking the results of some commands, starting with "show system power".

Re: Network 360

AnonymousM — Mon, 18 Mar 2019 17:15:55 GMT

I'm observing that the 0 value in Adequate Power Supply, appears only in those floors where there are Aruba switches (2530 and 2930).

In those floors where there are Cisco SG-500 switches, the Adequate Power Value is green, with value 100.

Do you know if there are some known compatibility issue between AP aerohive and switches Aruba?

Re: Network 360

samantha_lynn — Mon, 18 Mar 2019 20:16:21 GMT

Not to my knowledge, but I think the best thing to do would be to open a case so we can start gathering data to show our engineering team so they can work on a fix for us.

Re: Network 360

AnonymousM — Mon, 18 Mar 2019 20:22:52 GMT

This thread, https://thehivecommunity.aerohive.com/s/question/0D50c00006qX8kWCAS/ap550s-are-running-in-af-power-mode, might be worth a read. Only because there was some odd behavior between Aerohive APs and Aruba switches.

Re: Network 360

AnonymousM — Tue, 11 Jun 2019 13:14:18 GMT

I also have this issue. My score is 79. Made up of 5 AP250 and 3 AP550. The switch is C2960-X 48 port 720W POE+. I am unsure what else is consuming power on this switch.

We are having VoIP delay issues.

This Device-Monitor-Wired Interfaces reports a green tick in Eth0

i will run that cli command.

Re: Network 360

AnonymousM — Tue, 11 Jun 2019 13:15:41 GMT

Re: Network 360

AnonymousM — Wed, 12 Jun 2019 17:08:44 GMT

Resolved by the customer enabling lldp on the switch. all APs negotiated at POE+ mode.