topic Re: Hello, We are having significant issues today, with multiple APs doing a system core dump, and multiple users unable to connect. in Aerohive Migrated Content

Hello, We are having significant issues today, with multiple APs doing a system core dump, and multiple users unable to connect.

bblackburn — Mon, 23 Apr 2018 22:03:39 GMT

Hello, We are having significant issues today, with multiple APs doing a system core dump, and multiple users unable to connect.

Re: Hello, We are having significant issues today, with multiple APs doing a system core dump, and multiple users unable to connect.

jose_gonzalez — Mon, 23 Apr 2018 22:12:49 GMT

Open a ticket - provide tech data on APs with core dump. Support may have you enable Kernel Diagnostic Data Recorder Log (KDDR). What HiveOS are you running?

Re: Hello, We are having significant issues today, with multiple APs doing a system core dump, and multiple users unable to connect.

dsouri — Tue, 24 Apr 2018 01:58:53 GMT

Hello Barak,

Ultimately, he best course of action is a support case so we can document Tech Data and more, but if you could SSH into one of the APs now and provide the output of:

show system process state

We may be able to tell if there is a top process contributing to these issues.

Thank you,