topic Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem? in Aerohive Migrated Content

Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

it21 — Mon, 17 Jun 2019 16:10:45 GMT

Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

Re: Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

ashley_finch — Mon, 17 Jun 2019 16:32:33 GMT

Hi Davy,

Which model are the scanners? It would be good to know what it does/doesn't support. If you turn off the device and turn it on underneath the second AP, does it then connect to that? If yes, then it sounds like a roaming issue and there can be configuration parameters used to help this. More detail would be useful on the behaviour also.

Re: Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

it21 — Mon, 17 Jun 2019 16:37:20 GMT

hi ashley,

scanners are honeywell ck75, and it's not only scanners, ... other devices can see/find the SSID but cannot connect to it. if we are underneath the second AP we cannot connect to it... indeed maybe a roaming issue? i just did the basic install/config i think

Re: Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

it21 — Mon, 17 Jun 2019 16:38:03 GMT

AP's are AP130, POE,

Re: Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

ashley_finch — Mon, 17 Jun 2019 16:41:09 GMT

Hi Davy,

If all devices cannot connect to the AP then I don't think this is related to roaming. What authentication method are you using to connect to the AP? Are the APs on the same network policy? When you try to connect to the SSID, do you get an IP address or get a reject message?

Re: Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

it21 — Mon, 17 Jun 2019 17:03:21 GMT

Hi Ashley,

It's resolved. I deleted the policy and made a new one.

Many thanks for your input!