https://community.extremenetworks.com/t5/aerohive-migrated-content/the-device-appears-to-be-in-use-by-another-viq/m-p/78629#M7903 <P>Hi Remi,</P> <P>&nbsp;</P> <P>It seems this AP could have been in use or someone put your serial numbers by mistake. The best way would be to call GTAC so they can resolve that for you by removing redundant, already existing entries for these serial numbers.</P> <P><A href="https://www.extremenetworks.com/support/contact/" target="_blank" rel="nofollow noreferrer noopener">https://www.extremenetworks.com/support/contact/</A></P> <P>&nbsp;</P> <P>Hope that helps,</P> <P>Tomasz</P> Fri, 08 May 2020 20:49:24 GMT Tomasz 2020-05-08T20:49:24Z https://community.extremenetworks.com/t5/aerohive-migrated-content/the-device-appears-to-be-in-use-by-another-viq/m-p/78628#M7902 <P>The below 2 serial numbers are showing this error:<BR /> The device appears to be in use by another VIQ</P> <P>&nbsp;</P> <P>12115122502596</P> <P>12115122502531</P> Mon, 04 May 2020 01:42:01 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/the-device-appears-to-be-in-use-by-another-viq/m-p/78628#M7902 remi0180 2020-05-04T01:42:01Z https://community.extremenetworks.com/t5/aerohive-migrated-content/the-device-appears-to-be-in-use-by-another-viq/m-p/78629#M7903 <P>Hi Remi,</P> <P>&nbsp;</P> <P>It seems this AP could have been in use or someone put your serial numbers by mistake. The best way would be to call GTAC so they can resolve that for you by removing redundant, already existing entries for these serial numbers.</P> <P><A href="https://www.extremenetworks.com/support/contact/" target="_blank" rel="nofollow noreferrer noopener">https://www.extremenetworks.com/support/contact/</A></P> <P>&nbsp;</P> <P>Hope that helps,</P> <P>Tomasz</P> Fri, 08 May 2020 20:49:24 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/the-device-appears-to-be-in-use-by-another-viq/m-p/78629#M7903 Tomasz 2020-05-08T20:49:24Z