https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78742#M7949 <P>I have checked the firewall, there are AP230s that I can add to the hivemanger, only a few I cannot add to it only shows red indicator light</P> Thu, 13 Feb 2020 20:02:46 GMT dunghuynh 2020-02-13T20:02:46Z https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78740#M7947 <P>I received a notification from HiveManager. "This device has not yet made a connection with ExtremeCloud IQ. It can take up to 10 minutes for a device to appear after the initial onboarding process. If the device has not successfully connected after 10 minutes, follow this link for more information: https://thehivecommunity.aerohive.com/s/article/Comprehensive-On-Boarding-Guide" </P><P>&nbsp;</P><P>I have waited nearly 2 hours but still cannot connect to the hivemanager, please help me</P> Thu, 13 Feb 2020 14:23:04 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78740#M7947 dunghuynh 2020-02-13T14:23:04Z https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78741#M7948 <P>First of all I'd check firewall rules:</P><P><A href="https://extremecloudiq.com/support/Amsterdam.html" alt="https://extremecloudiq.com/support/Amsterdam.html" target="_blank">https://extremecloudiq.com/support/Amsterdam.html</A></P><P>Second of all I'd go through this guide:</P><P><A href="https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG" alt="https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG" target="_blank">https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG</A></P> Thu, 13 Feb 2020 18:05:06 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78741#M7948 ashley_finch 2020-02-13T18:05:06Z https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78742#M7949 <P>I have checked the firewall, there are AP230s that I can add to the hivemanger, only a few I cannot add to it only shows red indicator light</P> Thu, 13 Feb 2020 20:02:46 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78742#M7949 dunghuynh 2020-02-13T20:02:46Z https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78743#M7950 <P>What about the second guide? Are the APs getting an IP address? Are they on the right VLAN? DNS reachable?</P> Thu, 13 Feb 2020 20:13:07 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78743#M7950 ashley_finch 2020-02-13T20:13:07Z https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78744#M7951 <P>I tried step 2 and connected, but when connected to the cloud, the signal light of AP230 was very dim. (white light seems to be off) other devices are bright white. How to fix it</P> Thu, 13 Feb 2020 22:18:35 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-received-a-notification-from-hivemanager-i-have-waited-nearly/m-p/78744#M7951 dunghuynh 2020-02-13T22:18:35Z