topic Re: Currently we are having a problem running AP130. However, our customers are having problems when end users cannot connect to the network in the afternoon - Morning is good. "Yellow exclamation mark on the Wifi". in Aerohive Migrated Content

Currently we are having a problem running AP130. However, our customers are having problems when end users cannot connect to the network in the afternoon - Morning is good. "Yellow exclamation mark on the Wifi".

hoangph — Tue, 18 Jun 2019 11:04:58 GMT

Currently we are having a problem running AP130. However, our customers are having problems when end users cannot connect to the network in the afternoon - Morning is good. "Yellow exclamation mark on the Wifi".

Re: Currently we are having a problem running AP130. However, our customers are having problems when end users cannot connect to the network in the afternoon - Morning is good. "Yellow exclamation mark on the Wifi".

samantha_lynn — Tue, 18 Jun 2019 20:44:04 GMT

Could you pull tech data from the morning, and then again in the afternoon when the issue starts to occur? Below are some guides that review how to get tech data, depending on which HiveManager platform you are using. This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

Re: Currently we are having a problem running AP130. However, our customers are having problems when end users cannot connect to the network in the afternoon - Morning is good. "Yellow exclamation mark on the Wifi".

hoangph — Tue, 18 Jun 2019 22:48:50 GMT

@Sam Pirok

Thanks a lot. I will take get tech my customer and send from you tomorraw.