topic Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP. in Aerohive Migrated Content

I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

dave_badgley — Wed, 02 Jan 2019 03:19:47 GMT

I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Wed, 02 Jan 2019 08:38:06 GMT

Thank you for letting us know, we have cleared the duplicate records for you so you should be able to add that device to your HiveManager at this time. Please let me know if you have any further issues adding this device to your inventory.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

sergiogobbi — Thu, 17 Oct 2019 08:22:12 GMT

I am getting this message when I try to add a AP230 to the HiveManager for S/N 02301704030392 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Thu, 17 Oct 2019 19:55:00 GMT

Thank you for providing that serial number, that device should be free to add to your HiveManager now. Please let me know if I can help with anything else.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

d_hsieh — Tue, 29 Oct 2019 10:39:05 GMT

Hi, I am getting this message too when I try to add a AP130 to HM for S/N 01301504270851. Can someone from Aerohive can clear this S/N to register to use this AP.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Tue, 29 Oct 2019 20:08:52 GMT

Thank you for reaching out @Darren Hsieh , that device should be free to add to your HiveManager now. Please let me know if you have any further issues with this device.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

d_hsieh — Wed, 30 Oct 2019 11:14:11 GMT

Hello Sam,

Thank you for your help.
It worked.

Aerohive Customer Community 於 2019年10月29日週二下午9:09寫道：

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

cr0nfixxx — Sat, 16 Nov 2019 18:39:15 GMT

Hello I have the same problem when I try to add an AP122 with S/N 01221702152110.

It would be nice if someone can clear the S/N.

Thanks.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Mon, 18 Nov 2019 22:17:08 GMT

Hello, that AP should be free to add to your HiveManager now. Please let me know if I can help with anything else.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

greyes — Fri, 13 Dec 2019 02:59:10 GMT

A stake record of the device was found in the redirector. same error with my switch: 22081811230850

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Fri, 13 Dec 2019 03:05:18 GMT

Hi Gressya, for a fastpath switch you'll need to open a support case to have the old record removed, I can only help with HiveOS devices.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

d_hsieh — Fri, 07 Feb 2020 16:11:05 GMT

Hello, I'm getting the same message when adding AP230 with S/N 02301509220857.

It would be nice if someone can clear the S/N.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Fri, 07 Feb 2020 20:23:15 GMT

Thank you for letting us know, that device should be free to add to your device inventory now. Please let me know if you have any further issues with that device.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

florian_kutsche — Sun, 09 Feb 2020 00:33:25 GMT

Hello I have the same problem when I try to add an AP130 with S/N 01301604273130

It would be nice if someone can clear the S/N.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Mon, 10 Feb 2020 23:13:26 GMT

Hi Florian, thank you for letting me know, that device should be free to use now. Please let me know if I can help with anything else.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

liv — Thu, 27 Feb 2020 17:22:05 GMT

Hello, I don't know if this is the right place to ask. However I get the same message when I try to add a device to ExtremeCloud Connect:

"01301710040766 A stake record of the device was found in the redirector."

Could someone clear this S/N or should I try on different forum?

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Fri, 28 Feb 2020 00:09:07 GMT

Thank you for letting us know, that device should be free now. Please let me know if you have any trouble adding it.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

rafaelamounier — Sat, 29 Feb 2020 22:01:45 GMT

I am getting this message when I try to add an AP122 to HiveManager for S / N 01221704262229 "A device stake record was found in the redirector". Someone at Aerohive can clear this serial number so I can use this AP.

Thanks.

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

nvhoan237 — Sun, 01 Mar 2020 14:18:39 GMT

Hi, I have the same problems on my AP230 (SN: 02301603162081). Please fix it for me, thank

Re: I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

samantha_lynn — Mon, 02 Mar 2020 22:39:16 GMT

Thank you for letting me know, that device should be free to add to your inventory now. Is there anything else I can help with?