topic Re: Can't update the firmware in old AP130 models in Aerohive Migrated Content

Can't update the firmware in old AP130 models

fstorer — Wed, 20 Nov 2019 19:35:10 GMT

Hello,

I need to install a new Access Point (AP130) in the school where I work.

After setting it up in HiveManager (Quick Add devices) and connecting it to the network, I am not able to update it. It doesn't take the static ip address and the name assigned, and it starts turning off and on constantly. I see that its firmware is quite old, 6.5r1b.

Could someone send me the instructions about how to update it manually and where I can find the appropriate firmware (at the moment we are using 8.2r4 for all the APs)?

Thank you in advance for your help!

Re: Can't update the firmware in old AP130 models

samantha_lynn — Wed, 20 Nov 2019 23:36:55 GMT

I've sent the firmware files and guide you'll need to update the devices directly to you. Please let me know if you have any issues updating your devices.

Re: Can't update the firmware in old AP130 models

fstorer — Tue, 03 Dec 2019 21:09:25 GMT

Hi Sam,

Thank you for the files and the guide, I was able to successfully update the AP.

May I ask you if you have also the "AP130-8.2r4.img.S" file? If yes, could you please send it to me?

Thank you in advance!

Re: Can't update the firmware in old AP130 models

samantha_lynn — Tue, 03 Dec 2019 23:32:46 GMT

Of course, I've sent that file to you as well.

Re: Can't update the firmware in old AP130 models

fstorer — Wed, 04 Dec 2019 19:28:43 GMT

Received! Thanks a lot for that, @Sam Pirok !

Re: Can't update the firmware in old AP130 models

markxqzhang — Sun, 12 Jan 2020 20:26:14 GMT

@Sam Pirok Hi Sam, I have the exactly same problem, AP130 with 6.5r1b. could you please send me the instructions and firmware files? thank you!

Re: Can't update the firmware in old AP130 models

samantha_lynn — Mon, 13 Jan 2020 20:58:35 GMT

Hi Mark, thanks for letting me know. I've emailed you the necessary files and guide, please let me know if you have any further trouble updating your device.

Re: Can't update the firmware in old AP130 models

jack_hsu — Tue, 17 Mar 2020 19:45:06 GMT

嗨，山姆，

我需要將我的AP130更新到8.2r4，能否將固件發送給我？

謝謝！

Re: Can't update the firmware in old AP130 models

samantha_lynn — Tue, 17 Mar 2020 20:37:18 GMT

嗨，傑克，我現在已通過電子郵件將固件發送給您，請告知我是否可以提供其他幫助！

Re: Can't update the firmware in old AP130 models

jack_hsu — Wed, 18 Mar 2020 12:55:54 GMT

Hi Sam,

My company mail has an attachment size limitation, please send file to this e-mail addrss 'aicao0219@gmail.com' ,

Thanks for you help!

Re: Can't update the firmware in old AP130 models

samantha_lynn — Wed, 18 Mar 2020 20:35:23 GMT

Thank you for letting me know, I've sent the files over to your gmail account now.

Re: Can't update the firmware in old AP130 models

iscrizioni — Thu, 19 Mar 2020 01:49:41 GMT

Hello,

I need to install a new Access Point (AP130) but I have an old firmware

After setting it up in HiveManager (Quick Add devices) and connecting it to the network, I am not able to update it, the portal show a failed update message

Re: Can't update the firmware in old AP130 models

samantha_lynn — Thu, 19 Mar 2020 02:38:09 GMT

Hi Roberto, I've emailed you the firmware files you'll need, please let me know if I can help with anything else.

Re: Can't update the firmware in old AP130 models

iscrizioni — Thu, 19 Mar 2020 02:40:49 GMT

Hi Sam,

Thanks a lot for your support, I will try immediately

Re: Can't update the firmware in old AP130 models

iscrizioni — Thu, 19 Mar 2020 03:09:36 GMT

Sam, all perfect !!! thanks a lot for your help