topic Re: Where do I upload firmware I downloaded? in Aerohive Migrated Content

Where do I upload firmware I downloaded?

geoff_johnson — Thu, 25 Oct 2018 19:12:07 GMT

I've downloaded the latest 8.4r6 firmware for our AP130's, but when I log into HiveManager Classic Online, select the AP, upload and activate HiveOS firmware, I don't see an add/remove button anywhere. The latest firmware shown is 8.1r2. I am logged in as an admin as well, and tried 3 different browsers.

Re: Where do I upload firmware I downloaded?

samantha_lynn — Thu, 25 Oct 2018 21:55:28 GMT

If you can email me your VHM ID, I can add that firmware file to your server for you.

Re: Where do I upload firmware I downloaded?

samantha_lynn — Thu, 25 Oct 2018 22:36:27 GMT

Thanks for the VHM ID, I was able to add 8.4r6 to your HiveManager server for you for the AP 130. As to your question about the latest version for the 120's and 121's, that is still 6.5r10 so you're good to go there as well.

Re: Where do I upload firmware I downloaded?

geoff_johnson — Fri, 26 Oct 2018 04:56:18 GMT

Thanks Sam! Could you add HiveOS for the AP230 as well? Same version.

-Geoff Johnson
(Sent From my Smartphone)

Re: Where do I upload firmware I downloaded?

samantha_lynn — Fri, 26 Oct 2018 20:45:31 GMT

Sure thing, I've added both the HiveOS 8.4r6 and the golden image 8.2r4 for the AP230 to your server.

Re: Where do I upload firmware I downloaded?

geoff_johnson — Thu, 20 Dec 2018 03:02:20 GMT

Hi Sam,

Sorry to reach out directly again, but HiveManager still doesn't allow me to activate new firmware. Can you add HiveOS 8.4r8 for AP130 and AP230? Thanks so much!

Geoff

Geoff Johnson
Network Administrator
Merrimack School District
Cell: (603) 440-0923

Re: Where do I upload firmware I downloaded?

samantha_lynn — Thu, 20 Dec 2018 05:03:41 GMT

No worries at all, I'm happy to help any time. I've added those files to your server so you should see them now. Please don't hesitate to let me know if you need any further HiveOS files, now or in the future.

Re: Where do I upload firmware I downloaded?

geoff_johnson — Mon, 08 Apr 2019 22:32:28 GMT

Hi Sam,

Can you add the following firmware to our site?

AP130 - 10.0r4
AP230 - 10.0r4
AP121 - 6.5r12
AP330 - 6.5r12

Thanks!
Geoff

Geoff Johnson
Network Administrator
Merrimack School District
603.424.6204

Re: Where do I upload firmware I downloaded?

samantha_lynn — Mon, 08 Apr 2019 22:38:18 GMT

Hi Geoff, I'd be happy to but the messages in Hive Community don't last forever and your VHM ID is no longer in my inbox. Could you email your VHM ID to me at communityhelp@aerohive.com instead of messaging it to me via the community?

Re: Where do I upload firmware I downloaded?

samantha_lynn — Mon, 08 Apr 2019 23:30:59 GMT

Thank you, I've added the firmware files you'll need to your HiveManager. Keep in mind for the 121 and 330, the 121 uses the same firmware line as 141, and the 330 uses the same line as the 350, so you'll want to look for those models when you look at the firmware files available.