topic Re: We recently bought 30 new accesspoints (Model AP305c) but we are unable to configure the device. The device shows as an unconfigured device but we are unable to do any changes - see images attached. We use Hivemanager Software Version: 8.2r2e in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/we-recently-bought-30-new-accesspoints-model-ap305c-but-we-are/m-p/81715#M9139 <P>@Ashley Finch​ Thank you for your feedback! We'll give it a go!</P> Fri, 14 Feb 2020 17:02:25 GMT filip_eggermont 2020-02-14T17:02:25Z We recently bought 30 new accesspoints (Model AP305c) but we are unable to configure the device. The device shows as an unconfigured device but we are unable to do any changes - see images attached. We use Hivemanager Software Version: 8.2r2e https://community.extremenetworks.com/t5/aerohive-migrated-content/we-recently-bought-30-new-accesspoints-model-ap305c-but-we-are/m-p/81713#M9137 We recently bought 30 new accesspoints (Model AP305c) but we are unable to configure the device. The device shows as an unconfigured device but we are unable to do any changes - see images attached. We use Hivemanager Software Version: 8.2r2e Thu, 13 Feb 2020 16:40:59 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/we-recently-bought-30-new-accesspoints-model-ap305c-but-we-are/m-p/81713#M9137 filip_eggermont 2020-02-13T16:40:59Z Re: We recently bought 30 new accesspoints (Model AP305c) but we are unable to configure the device. The device shows as an unconfigured device but we are unable to do any changes - see images attached. We use Hivemanager Software Version: 8.2r2e https://community.extremenetworks.com/t5/aerohive-migrated-content/we-recently-bought-30-new-accesspoints-model-ap305c-but-we-are/m-p/81714#M9138 <P>Hi Filip, I replied in the other thread but I see the problem is indeed that you're on HiveManager Classic.</P><P>You'd therefore have to migrate over to ExtremeCloud IQ, unfortunately you'd have to recreate your configuration as there is no export of this (you can however export and then import the APs, licences and maps). </P><P>If you want to tackle it yourself there is a video guide of sorts though it's a bit out of date now <A href="https://thehivecommunity.aerohive.com/s/article/VHM-Virtual-HiveManager-Migration-Guide" alt="https://thehivecommunity.aerohive.com/s/article/VHM-Virtual-HiveManager-Migration-Guide" target="_blank">https://thehivecommunity.aerohive.com/s/article/VHM-Virtual-HiveManager-Migration-Guide</A></P><P>&nbsp;</P> Thu, 13 Feb 2020 18:04:00 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/we-recently-bought-30-new-accesspoints-model-ap305c-but-we-are/m-p/81714#M9138 ashley_finch 2020-02-13T18:04:00Z Re: We recently bought 30 new accesspoints (Model AP305c) but we are unable to configure the device. The device shows as an unconfigured device but we are unable to do any changes - see images attached. We use Hivemanager Software Version: 8.2r2e https://community.extremenetworks.com/t5/aerohive-migrated-content/we-recently-bought-30-new-accesspoints-model-ap305c-but-we-are/m-p/81715#M9139 <P>@Ashley Finch​ Thank you for your feedback! We'll give it a go!</P> Fri, 14 Feb 2020 17:02:25 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/we-recently-bought-30-new-accesspoints-model-ap305c-but-we-are/m-p/81715#M9139 filip_eggermont 2020-02-14T17:02:25Z