topic I am unable to add AP as it comes up with Error 10 (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82444#M9475 I am unable to add AP as it comes up with Error 10 (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. Thu, 27 Sep 2018 11:44:51 GMT wayne_mackenzie 2018-09-27T11:44:51Z I am unable to add AP as it comes up with Error 10 (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82444#M9475 I am unable to add AP as it comes up with Error 10 (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. Thu, 27 Sep 2018 11:44:51 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82444#M9475 wayne_mackenzie 2018-09-27T11:44:51Z Re: I am unable to add AP as it comes up with Error 10 (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82445#M9476 <P>Yes, if you can email me the serial number at communityhelp@aerohive.com, I can get that freed up for you. </P> Thu, 27 Sep 2018 18:49:52 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82445#M9476 samantha_lynn 2018-09-27T18:49:52Z Re: I am unable to add AP as it comes up with Error 10 (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82446#M9477 <P>Serial number sent</P> Thu, 27 Sep 2018 21:21:11 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82446#M9477 wayne_mackenzie 2018-09-27T21:21:11Z Re: I am unable to add AP as it comes up with Error 10 (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82447#M9478 <P>Perfect.</P><P>That worked great.</P><P>Thanks for your help</P> Fri, 28 Sep 2018 05:35:05 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/i-am-unable-to-add-ap-as-it-comes-up-with-error-10-device/m-p/82447#M9478 wayne_mackenzie 2018-09-28T05:35:05Z