https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-download-firmware-manually-for-ap250/m-p/82685#M9560 <P>We have hivemanager cloud version and i'm trying to update firmware on an AP through web interface.... but my account doesnt give me access to firmware?&nbsp;&nbsp;</P><P>&nbsp;</P><P>We should have full support...we pay for the cloud service, am i missing something?</P> Sat, 03 Aug 2019 21:02:15 GMT matt_nissen 2019-08-03T21:02:15Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-download-firmware-manually-for-ap250/m-p/82685#M9560 <P>We have hivemanager cloud version and i'm trying to update firmware on an AP through web interface.... but my account doesnt give me access to firmware?&nbsp;&nbsp;</P><P>&nbsp;</P><P>We should have full support...we pay for the cloud service, am i missing something?</P> Sat, 03 Aug 2019 21:02:15 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-download-firmware-manually-for-ap250/m-p/82685#M9560 matt_nissen 2019-08-03T21:02:15Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-download-firmware-manually-for-ap250/m-p/82686#M9561 <P>My apologies for the mix up there, you should have full access to Hive Community at this time. Please let me know if you have any further issues accessing our download section or opening a support case. </P> Mon, 05 Aug 2019 20:09:58 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-download-firmware-manually-for-ap250/m-p/82686#M9561 samantha_lynn 2019-08-05T20:09:58Z