https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-am-unable-to-setup-ssid-for-vhm-wgoa2r-crescent-moon-farm/m-p/82805#M9590 Hi, I am unable to setup SSID For VHM-WGOA2R ( Crescent_Moon_Farm ) in HiveManager - Express Mode. Also I am unable to download Hive Manager. Please address this in detail and call me at 914-623-2611 Arslan Fri, 22 Nov 2019 22:10:05 GMT arslanh 2019-11-22T22:10:05Z https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-am-unable-to-setup-ssid-for-vhm-wgoa2r-crescent-moon-farm/m-p/82805#M9590 Hi, I am unable to setup SSID For VHM-WGOA2R ( Crescent_Moon_Farm ) in HiveManager - Express Mode. Also I am unable to download Hive Manager. Please address this in detail and call me at 914-623-2611 Arslan Fri, 22 Nov 2019 22:10:05 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-am-unable-to-setup-ssid-for-vhm-wgoa2r-crescent-moon-farm/m-p/82805#M9590 arslanh 2019-11-22T22:10:05Z https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-am-unable-to-setup-ssid-for-vhm-wgoa2r-crescent-moon-farm/m-p/82806#M9591 <P>To request a support call you will need to file a support case or call us at 866.365.9918. Community support is restricted to email or the forum at thehivecommunity.aerohive.com.&nbsp;</P><P>&nbsp;</P><P>Can you tell me what happens when you try to create the SSID? I see you have one created but it doesn't have a user profile attached to it. You'll want to click on Add/Remove under User profile in the Network Policy to create a user profile for your SSID. Once that is created, you'll want to push that out to the APs to activate the new SSID.&nbsp;</P> Sat, 23 Nov 2019 02:48:03 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-i-am-unable-to-setup-ssid-for-vhm-wgoa2r-crescent-moon-farm/m-p/82806#M9591 samantha_lynn 2019-11-23T02:48:03Z