https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82880#M9630 <P>Thank you for that serial number, I responded to your email but just in case you see this first; I have removed that AP from the redirector for you, so you should be able to add it to a new HiveManager at this time.</P> Tue, 31 Jul 2018 19:47:54 GMT samantha_lynn 2018-07-31T19:47:54Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82877#M9627 <P>How to delete a device on a expired trial account for register this device on a new account? </P><P>I want to open a case, but i have no permissions... Not possible to downgrade the trial account to a free account?</P> Mon, 30 Jul 2018 16:03:23 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82877#M9627 yguillemot 2018-07-30T16:03:23Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82878#M9628 <P>Hello, if you email me the serial number of the device you are using at communityhelp@aerohive.com, I can get that device freed up for you. If you'd like to use Connect (the free version of HiveManager), please register at cloud.aerohive.com and choose Connect when prompted. </P> Tue, 31 Jul 2018 00:10:07 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82878#M9628 samantha_lynn 2018-07-31T00:10:07Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82879#M9629 <P>Thanks, i have written an email to communityhelp@aerohive.com​</P> Tue, 31 Jul 2018 13:22:27 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82879#M9629 yguillemot 2018-07-31T13:22:27Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82880#M9630 <P>Thank you for that serial number, I responded to your email but just in case you see this first; I have removed that AP from the redirector for you, so you should be able to add it to a new HiveManager at this time.</P> Tue, 31 Jul 2018 19:47:54 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82880#M9630 samantha_lynn 2018-07-31T19:47:54Z https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82881#M9631 <P>Thank you, it work, i have added the AP to the new account.</P> Tue, 31 Jul 2018 20:52:38 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/how-to-remove-devices-from-hivemanager-ng-after-trial-ends/m-p/82881#M9631 yguillemot 2018-07-31T20:52:38Z