https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-did-anyone-came-across-this-error-an-ap550-ah-get-ktrace-bbox/m-p/82910#M9639 <P>many thanks for your response <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P> Mon, 20 May 2019 21:51:28 GMT akshara_agarwal 2019-05-20T21:51:28Z https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-did-anyone-came-across-this-error-an-ap550-ah-get-ktrace-bbox/m-p/82908#M9637 hi, did anyone came across this error: an AP550: ah_get_ktrace_bbox: system: last time rebooted at 2019-05-16_06-56-35, reboot reason: hardware watchdog (suspected, possibly NMI) Mon, 20 May 2019 16:43:19 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-did-anyone-came-across-this-error-an-ap550-ah-get-ktrace-bbox/m-p/82908#M9637 akshara_agarwal 2019-05-20T16:43:19Z https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-did-anyone-came-across-this-error-an-ap550-ah-get-ktrace-bbox/m-p/82909#M9638 <P>"watchdog" are meta-processes which are watching for a process step to complete. When it does not do so within the given timeframe, they'll perform a default activity (flushing buffers, restarting processes..or in this case re-booting the AP). (bbox = busybox a set of linux utilities commonly bundled on small appliances)</P><P>&nbsp;</P><P>If this has happened just once you can probably safely ignore. If it's happening repeatedly, it could indicate either a hardware or a software issue -- probably hardware since we don't see other forum posts about it. This page <A href="https://www.aerohive.com/support/connect-support/" alt="https://www.aerohive.com/support/connect-support/" target="_blank">https://www.aerohive.com/support/connect-support/</A> has some troubleshooting steps and the RMA request form if you need it</P><P>&nbsp;</P><P>-K</P> Mon, 20 May 2019 21:47:40 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-did-anyone-came-across-this-error-an-ap550-ah-get-ktrace-bbox/m-p/82909#M9638 weekdaysailor 2019-05-20T21:47:40Z https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-did-anyone-came-across-this-error-an-ap550-ah-get-ktrace-bbox/m-p/82910#M9639 <P>many thanks for your response <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P> Mon, 20 May 2019 21:51:28 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hi-did-anyone-came-across-this-error-an-ap550-ah-get-ktrace-bbox/m-p/82910#M9639 akshara_agarwal 2019-05-20T21:51:28Z