topic Concurrent connection setting with mixture of PPSK local and PPSK Cloud in Aerohive Migrated Content

Concurrent connection setting with mixture of PPSK local and PPSK Cloud

cmtsang — Mon, 11 Nov 2019 12:48:15 GMT

We would like to have a maximum number of PPSK (Cloud) access to 1, and the concurrent connection of PPSK (Local) access is 9, which they are in same SSID.

But in our testing, all PPSK is still limited to 1.

the Firmwire of AP130 is 8.2r6 .

please help to assist.

Thanks

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

samantha_lynn — Tue, 12 Nov 2019 00:34:03 GMT

Thank you for the detailed description and the screen shots. I just set this up in my lab to test but everything worked as expected. Would you be able to add me to your HiveManager instance with the email address slynn@aerohive.com (and please let me know what your Organization name is) so I can check your configuration? Also please let me know the object names I should look at (Network Policy, SSID, User Groups).

This guide reviews how to give me remote access and where to find the organization name: https://thehivecommunity.aerohive.com/s/article/Allowing-Support-Access-to-HiveManager

If you'd rather share this information with me directly, my email address is communityhelp@aerohive.com.

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

cmtsang — Tue, 12 Nov 2019 11:42:59 GMT

What is the HiveOS version? our environment is 8.2r6.

We have checked that release note of the 8.4r2, do our cases is need to higher hiveOS version.

http://docs.aerohive.com/330000/docs/help/english/documentation/8.4r2_HiveOS_ReleaseNotes.pdf

PPSK Enhancements: You can now apply PPSK limits at the User Group or User Profile level, which potentially allows you to administer access across many user types, such as contractors, employees, guest, and so on, without needing additional network policies or SSIDs.

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

samantha_lynn — Tue, 12 Nov 2019 22:27:39 GMT

Is there a reason you're using an older firmware version? My tests were done on an AP230 running on 10.0r7a.

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

cmtsang — Thu, 14 Nov 2019 08:09:11 GMT

My environment is suffered the 2.4Ghz interference. all 2.4ghz devices got very poor connectivity. the worst case ping drop rate is over 20 - 50%. even the AP is in front of the client, I have read the post from yours .

mention trying downgrade to HiveOS 8.4r.x. cannot help a lots. and i kept searching more posts. found someone suggest to hiveos 8.2r6 to fix the problem. i feel the interference handling is great in older firmware. no more ping drop. but seems some PPSK features are not support in that firmware

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

samantha_lynn — Thu, 14 Nov 2019 22:38:29 GMT

Thank you for explaining. The 10.x firmware line does have some interference issues, but 8.2r6 shouldn't have those. Unfortunately you're right that 10.x has more PPSK features. You might need to wait for 10.0r8 to come out, that should have the fix for the interference issues the 10.x line has now.

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

cmtsang — Fri, 15 Nov 2019 00:22:48 GMT

when the hiveos 10.0r8 come out and also is there any difference between 8.4r11 and 8.2r6 in interference issue?

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

samantha_lynn — Fri, 15 Nov 2019 00:57:36 GMT

We don't have a release date for the 10.0r8 version yet. I would recommend using 8.2r6, there have been reports of the issue on 8.4r11 as well.

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

samantha_lynn — Mon, 10 Feb 2020 22:34:15 GMT

I just wanted to update this post to let you know 10.0r8 was released. Please let me know if you have any questions about the new IQ Engine version.

Re: Concurrent connection setting with mixture of PPSK local and PPSK Cloud

cmtsang — Tue, 11 Feb 2020 08:57:09 GMT

thanks. any release note I can review ?